The first time we have traveled in business class, we were just upgraded when the Emirates flight was not full. It was a great experience especially with the food. And I remember that the food came with silverware - fork, spoon, knife. On our next travels, we were able to experience business class twice. Now we know that a business class passenger is entitled to the airline lounge while waiting for the boarding time. The lounge is complete with food and drinks plus tv and reading materials. It's a nice experience to have a snack before taking the plane.